www.firstranking.com.au (the “Site”) is owned and operated by First Ranking Real Estate.

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the

following:

1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy; and
2. The collection, use, and retention of the data listed in this Privacy Policy.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or

indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in

this Privacy Policy.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organisation who reasonably needs access to user

data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for

and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

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While we take all reasonable precautions to ensure that user data is secure and that users are

protected, there always remains the risk of harm. The Internet as a whole can be insecure at times

and therefore we are unable to guarantee the security of user data beyond what is reasonably

practical.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn

that we have collected personal data from a child under 16 years of age, the personal data will be

deleted as soon as possible. If a child under 16 years of age has provided us with personal data their

parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal

data, if we have disclosed your personal data and to who we disclosed your personal data, or if you

would like your data to be deleted or modified in any way, please contact our privacy officer here:

help@firstranking.com.au

(03) 9087 7872

Level 1, Suite 2, 309-315 Thomas St, Dandenong VIC 3175

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data

relating to the user’s browsing habits. You can choose to be notified each time a cookie is

transmitted. You can also choose to disable cookies entirely in your internet browser, but this may

decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your

selections are saved for your next visits.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the

law and to reflect any changes to our data collection process. When we amend this Privacy Policy

we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users

periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary,

we may notify users by email of changes to this Privacy Policy.

Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer at:

help@firstranking.com.au

(03) 9087 7872

Level 1, Suite 2, 309-315 Thomas St, Dandenong VIC 3175

First Ranking Real Estate can be contacted at:

help@firstranking.com.au

(03) 9087 7872

Level 1, Suite 2, 309-315 Thomas St, Dandenong VIC 3175

Effective date: 21^st day of March, 2023